Delete your account

You can delete your Vybe account and everything in it at any time. There is no waiting period and no need to contact us first. Deleting your account also cancels nothing you have paid for, so read the subscription note below.

Delete it from inside the app

This is the fastest route and it is the one we recommend.

• Open Vybe and go to Settings.
• Open the Account section.
• Choose Delete Account.
• Confirm the prompt. If you signed in with Google, Google will ask you to confirm that it is you. If you signed in with an email address and password, enter your password.

Deletion starts immediately. In practice the data is gone within minutes, and always within 24 hours.

Delete it by email

If you no longer have the app installed, or you cannot sign in, email support@vybeme.app from the address registered on your account, with the subject line Delete my account, and tell us the email address the account uses. We will delete the account and confirm to you once it is done. We ask for the request from the registered address so that nobody else can delete your account.

What gets deleted

All of it. Specifically:

• Your sign-in record: the email address, the account identifier and the password or Google linkage.
• Your wardrobe: every garment you photographed, the photos themselves, and the details attached to them, such as category, colour, brand and style tags.
• Your lookbook and outfit history, including what you liked and disliked about daily suggestions.
• Your conversations with the stylist.
• Your preferences: laundry day, notifications, background processing, appearance and theme.
• Your usage counters, schedule entries Vybe read from your calendar, and the last location recorded for weather.
• Every image held in our storage buckets under your account.

After deletion there is nothing left to export, because nothing is left. We do not keep a shadow copy of your wardrobe, and we cannot restore a deleted account for you.

Your subscription is separate

Deleting your account does not cancel a subscription, because the subscription belongs to your Google Play account rather than to Vybe. If you are on Main Character or Iconic and you want the billing to stop, cancel the subscription in Google Play under Payments and subscriptions, Subscriptions, before or after deleting the account. Deleting the app alone does not cancel it either.

We do not hold your card details at any point. Google handles the payment and we only receive whether a subscription is active.

Questions

Write to support@vybeme.app. Our full privacy policy, including how long we keep data and the rights you have under UK GDPR, is at vybeme.app/privacy.